Frequently Asked Questions (FAQ)

Welcome to the Jain Farm Fresh Foods Ltd. FAQ created for food manufacturers, importers, and distributors seeking a reliable supplier of fruit purees & concentrates, IQF fruits and vegetables, dehydrated onion & garlic, and premium spices. Below you’ll find clear, procurement-focused answers on MOQ, lead times, Incoterms, certifications, documentation, pricing, samples, and sustainability plus direct links to relevant product pages for faster decision-making.

About Jain Farm Fresh Foods

Who is Jain Farm Fresh Foods Ltd.?

We are a global B2B supplier of fruit purees & concentrates, IQF fruits and vegetables, dehydrated onion & garlic, and premium spices, serving beverage, dairy, bakery, baby food, ready meals, sauces, seasonings, QSR, and retail brands across Europe, UK, USA, India, Turkey, and the Middle East.

How do I contact you?

Products & Applications

What product categories do you offer?

Do you offer custom blends or private label solutions?

Yes, tailor-made spice blends, puree formulations, and private label support. R&D & Custom Solutions: www.jainfarmfresh.com/solutions/custom-formulations

Are your products suitable for clean-label and plant-based applications?

Yes, 100% natural ingredients, compliant with clean-label expectations.

Quality & Certifications

Which certifications do you hold?

Facilities maintain FSSC 22000, ISO 22000, BRCGS, HACCP, Halal, and Kosher (site-specific). Certificates: www.jainfarmfresh.com/quality/certifications

Do you test for safety and compliance?

Yes—pesticide residues, heavy metals, microbiology, allergens; COA per lot.

Quality & Testing: www.jainfarmfresh.com/quality

Do your products comply with EU/US/UK regulations?

Yes—MRLs, food additive laws, labelling, and packaging requirements.

Orders & Supply Chain

What is your MOQ?

  • Aseptic Purees/Concentrates: XX–XX pallets
  • IQF Fruits/Vegetables: X–XX pallets
  • Dehydrated Onion/Garlic & Spices: X–X MT or pallets

Pilot/R&D batches may allow lower MOQ.

What are your lead times?

Typically 2–6 weeks, depending on season and availability.

Do you support long-term supply contracts and seasonal price locks?

Yes—annual/seasonal contracts with price stability and volume planning.

What is your delivery reliability?

Multi-country logistics hubs and vendor-managed scheduling support high on-time delivery performance.

Packaging & Storage

What are your packaging formats?

  • Aseptic Purees: 200 kg bag-in-drum; 20–1000 kg bag-in-box
  • IQF: 10–20 kg food-grade PE bags/cartons (palletised)
  • Dehydrated & Spices: 20–25 kg kraft/poly bags

What is the shelf life?

  • Aseptic Purees: 12–24 months
  • IQF: 18–24 months at –18 °C
  • Dehydrated/Spices: 12–24 months in cool, dry storage

Exact values in TDS.

Logistics & Documentation

From where do you ship?

India, Turkey, Belgium, and Ireland, depending on product line and destination.

Which Incoterms do you support?

EXW, FCA, FOB, CFR, CIF, DAP, aligned to your logistics needs.

What export documents do you provide?

Commercial invoice, packing list, certificate of origin, health certificate, phytosanitary, and additional country-specific documents.

Pricing & Payment

How is pricing determined?

By product type, brix/quality grade, seasonality, packaging, and delivery terms.

Which payment terms do you accept?

Advance, Net 30/45/60 (approved partners), and Letter of Credit (L/C).

Can you lock seasonal/annual pricing?

Yes—contracted pricing available to reduce volatility.

Samples & R&D

Do you provide samples?

Yes—lab and application samples; cold chain maintained where required. Request Samples: www.jainfarmfresh.com/samples

Do you offer technical support for development?

Yes—R&D collaboration for functional targets (brix, viscosity, particle size, colour, micro).

Sustainability & Farming

What is your sustainability commitment?

Contract farming, water-efficient irrigation, renewable energy, waste reduction, and local sourcing. Sustainability: www.jainfarmfresh.com/sustainability

Do you work directly with farmers?

Yes—10,000+ farmers supported with training, disease-free planting materials, and buy-back agreements.

Can your products support our ESG reporting?

Yes—traceability and sustainability data available for ESG/CSR needs.

Returns & Complaints

How do you handle quality complaints?

Provide lot number, photos/videos, storage & usage details. We perform root cause analysis and implement CAPA.

What are your return conditions?

Evaluated case by case; cold chain items follow special procedures.

Getting a Quote

What information speeds up quotations?

  • Product & spec (e.g., Alphonso Mango Puree, 20 °Brix)
  • Annual forecast & first order size
  • Destination & Incoterm
  • Packaging & labelling requirements
  • Desired delivery timeline

Get a Quote: care@jainfarmfresh.com

Ready to Partner

Ready to partner with a reliable B2B ingredients supplier? Email care@jainfarmfresh.com to book a discovery call, request samples, or receive a tailored quotation.

If you’d like a plant or facility tour, mention your preferred dates and we’ll coordinate the visit.